Customer Service Center

Privacy Policy

To assure you of our commitment to protecting your privacy, the following statement discloses the information gathering and dissemination practices for www.RSQuality.com and other sites on the World Wide Web owned and operated by R.S. Quality.

All information acquired through orders are kept confidential and will not be disclosed to third parties except as may be required by law. If you communicate with R.S. Quality via e-mail, your e-mail address and any information you provide voluntarily will be collected and retained as part of your customer record.

Personal information that can identify you, such as name and address, is collected only when voluntarily offered and solely for purposes that are clearly identified. Personal information is used to contact you when necessary, and you may opt-out of receiving future mailings. If you supply your telephone number on-line, you may receive telephone calls with information regarding orders you have placed on-line, new products and services or upcoming events.

You may be requested to provide demographic and profile data during your visit to a R.S. Quality site. Your compliance with this type of request is strictly voluntarily. If you choose to provide this information, it will be used to tailor your experience at the sites, showing you content that you might be interested in, and displaying the content according to your preferences.

R.S. Quality has technological and operational security functions in place to protect personally identifiable information from loss, misuses, alteration or destruction. Only authorized employees have access to the data you provide and that access is limited by need.

Non-personal information is collected to track the total number of guests visiting R.S. Quality sites and to guide efforts to improve these sites. The non-personal information includes the browser type and operating system being used by visitors; areas of the sites visited; date and time of access; host or service-provider information, and identification of the referring site. This information is used exclusively for internal purposes and is not disclosed to any third parties.

Some of R.S. Quality sites do use "cookies" - one or more small text files saved on your computer’s hard drive and stored in memory while your browser is running. This allows us to monitor your activity throughout the sites and correlate usage patterns.

This site contains links to other sites. R.S. Quality is not responsible for the privacy practices or the content of such Web sites. This site provides you with the opportunity to opt-out of receiving communication from R.S. Quality at the point where information about you is requested.

Please Click Here to contact us if you have any changes to the information you have supplied R.S. Quality or if you would like to be removed from our database.

This Privacy Policy may be updated or modified at any time without notice, so you are urged to revisit this policy periodically.